Pre Order information

Your Guide to Pre-Ordering and Delivery
Welcome to our Pre-Order Information page. Here, we will provide you with all the details you need to know about pre-ordering products on our website, including estimated delivery times and how orders containing pre-order items are handled.

What  is a Pre-Order?
A pre-order is an option for our customers to purchase an item before it is officially in stock and ready for immediate shipment. By choosing to pre-order, you secure your item in advance, ensuring you're among the first to receive it once it becomes available.

Estimated Delivery Time: Within 4 Weeks 
Our commitment to you is that pre-order items will be delivered within 4 weeks of the order being placed. This estimated delivery time ensures that you receive your eagerly awaited items as quickly as possible once they are in stock.

Please keep in mind that the 4-week estimate is subject to change based on factors like product availability and unforeseen circumstances. Rest assured, we will do our best to fulfill your order promptly and keep you informed throughout the process.

When you place an order that includes both in-stock and pre-order items, we offer the convenience of consolidated shipments. This means that we will hold your entire order until the pre-order item is available. Once all items are in stock, we will ship them together in a single package.

Consolidated shipments help us streamline the process and reduce the number of shipments, which can be more eco-friendly and cost-effective.

We understand that you may be eager to receive your pre-order items. Rest assured, we will keep you informed about the status of your order via email notifications. You will receive updates when your order is confirmed, when it is being prepared for shipment, and when it is on its way to you.

If at any point you wish to cancel your pre-order, please refer to our Cancellation and Refund Policy for details on the process. We are here to assist you with any concerns or inquiries you may have.

Thank you for choosing to pre-order with us. We appreciate your trust and patience as we work diligently to bring you the latest and greatest products. If you have any further questions or need assistance with your pre-order, please don't hesitate to contact our customer support team. We look forward to delivering your pre-order items and providing you with an exceptional shopping experience.